Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped immediately.
Shipping Time
We offer reliable shipping across our service areas.
- Standard Delivery Time: 3–7 business days
- Delivery times may vary depending on your location and external factors.
Shipping Charges
- Shipping charges are calculated at checkout.
- We may offer free shipping on selected products or promotional offers.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS so you can track your order in real-time.
Shipping Locations
We currently ship nationwide. If you are located in a remote area, delivery may take slightly longer.
Delayed or Lost Orders
If your order is delayed beyond the estimated delivery time, please contact us.
We are not responsible for delays caused by:
- Courier issues
- Weather conditions
- Incorrect shipping details provided by the customer
Incorrect Address
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged or Missing Items
If you receive a damaged or incomplete order, please contact us within 24–48 hours of delivery with proof (images/video), and we will assist you accordingly.
Contact Us
If you have any questions about shipping, feel free to contact our support team.